Terms and conditions

Before completing your purchase you agree that you have read the following:

Preorders - if you have placed an order that contains a preorder you agree that you have read the product description and that you understand the arrival date to us is approximate and out of our control. Orders containing preorders will only ship once complete. Partial orders will not be shipped.

Preorders CANNOT be cancelled.

Turn around time - you understand that we are shipping as fast as possible but during this busy COVID time in our lives online orders are heavy and regular product orders have a processing time before shipping. This processing time is listed in business days on the banner on our website. Processing times are part of ALL orders. Choosing a quicker shipping method does not bump your order ahead of others. All orders, including pick ups, are subject to processing times.

Shipping - no carriers are gaurunteeing their delivery times. All dates listed are approximate and all carriers are over burdened and expereincing delays. During

COVID no carrier is making ontime delivery promises. We cannot control this at all. No matter what type of shipping you pick. Please note USPS does not scan at all steps of the way. Sometimes they don't scan at all until delivery.

International shipments will possibly go through customs.

Alani Boutique Co and the carrier shipping your package have zero control over how long your shipment spends in customs. It is possible your order will be charged customs and duties when you receive it. These are the responsibilty of the customer.

If you have damages or discrepancies in your order please contact us within 3 days of receipt. Photos of unused products and packing slip will need to be provided. A replacement will be sent or store credit.

Please note, all BWB molds/Silicone Molds are final sale.

Custom orders are Final Sale.

For a full list of final sale please check out our other Policies.

Thank you for shopping with Alani Boutique Co

We appreciate each and every customer and will do our best to ship your order in a timely manner.